Getting “Canada only”? Tell us!


I’ve been reading a lot of comments that people are getting blocked from watching videos because of the “Canada Only” screen.

The good news is we are about to launch a bunch of new players for TSN and CTV News that will be fully accessible to our American friends :) The bad news, is for a lot of our full episodes, we only have the rights to show it in Canada :(

But for those of you living in Canada who are seeing the “Canada only” message, there’s definitely something wonky going on there and we’re working on it. Please post a comment in this blog entry if you are being blocked incorrectly, and we’ll check out your IP and see what’s going on.

Thanks again for telling us about a problem! We’re going to do our best to get it fixed ;)

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February 14th, 2008
10 Responses
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Reader Comments

Comment Number:
1
Written by:
John Banks using Internet Explorer 7.0 on Windows XP
Posted on:
February 28, 2008 at 3:21 pm

Windows explorer shuts down when I try to play the game and the video player doesn’t work when I try to watch the videos

Comment Number:
2
Written by:
Dennis using Internet Explorer 7.0 on Windows Vista
Posted on:
March 1, 2008 at 8:05 pm

I understand the “Canadian Rights” issue and appreciate it.
What I don’t appreciate is being blocked only AFTER sitting through the commercial!!
If you’re not going to show the video, don’t waste my time with your commercials…
D

Comment Number:
3
Written by:
Matt using Mozilla Firefox 2.0.0.12 on Mac OS X
Posted on:
March 2, 2008 at 12:04 pm

@Dennis - We mark the clips that are geo-blocked with a Canadian flag so you’ll know which ones you’ll be able to watch before you click and watch the commercial.

Comment Number:
4
Written by:
Kathy using Internet Explorer 6.0 on Windows XP
Posted on:
March 11, 2008 at 9:43 am

Canadian Only? I am Canadian! and attempting to view the seismic clip from downtown Calgary, Alberta. Help!

Comment Number:
5
Written by:
Mister Watcher using Mozilla Firefox 2.0.0.12 on Mac OS X
Posted on:
March 16, 2008 at 7:34 pm

I understand the “Canadian Rights” issue and appreciate it.
What I don’t appreciate is being blocked only AFTER sitting through the commercial!!
If you’re not going to show the video, don’t waste my time with your commercials…

Comment Number:
6
Written by:
Osiris using Mozilla Firefox 2.0.0.12 on Windows XP
Posted on:
March 17, 2008 at 7:39 pm

Works well. However, twice I noticed that the none of the videos were connecting. The loading circle would just continue to spin with no video resulting. Each time this happened I closed the browser and had to reopen. Once I reopened the browser, everything worked fine again.

I was using a Rogers cable internet connection, an AMD 64 X2 Dual Core Processor, Windows XP pro SP2, Mozilla Firefox 2.0.0.12.

By the way… THIS WEBSITE IS GREAT! THANK YOU!

Comment Number:
7
Written by:
Leisha AenneA Neelix using Mozilla Firefox 2.0.0.12 on Windows Vista
Posted on:
March 21, 2008 at 3:57 am

It sucks that a video clip made in Toronto about a US citizen can’t be watched in the US! :(

Comment Number:
8
Written by:
Mike Hockin using Mozilla Firefox 2.0.0.12 on Windows XP
Posted on:
March 21, 2008 at 9:52 pm

I’m using Firefox 2.0.0.12 on WinXP SP2
I find the steaming quality even at full screen to be excellent. Thanks for all the quality online shows. Especially on the Comedy Network.
My only problem is when a clip ends it will not automatically play the next one after it is finished. Goes out of full screen and the loading circle just keeps going around. I have to reload the page and find the clip I was watching to restart it.

Comment Number:
9
Written by:
Dave using Internet Explorer 7.0 on Windows Vista
Posted on:
March 21, 2008 at 10:41 pm

Having to use User Agent Switcher to get working on Linux. Some videos are fine but some come up with the Canada only error. Why block Linux users? Also I am Canadian and my ISP is TBayTel. Otherwise works good…

Comment Number:
10
Written by:
Melissa using Mozilla Firefox 2.0.0.12 on Windows XP
Posted on:
March 22, 2008 at 7:03 pm

I’m in Canada and am being blocked.